Turn Web-Surfers into Customers...with Live Web-Callback
"Live" Web-Callback is an amazing, interactive approach to sales and customer service on the Internet.
It provides a LINK on your site that prompts your customer to enter their name, e-mail address and phone number. Then through web server authentication it connects a ClienTEL Plus Customer Service Rep (CSR) to your interested customer by phone.
By facilitating the interaction between you and your customer, Live Web-Callback has accelerated the selling process in a matter of seconds by:
· Allowing you to speak with your customers at a crucial time - when they are most interested
· Immediately answering questions and objections
· Providing the human interaction that is often required
· Eliminating long forms and delayed answers
· Providing your customers with an alternative to putting their credit card online
· Eliciting international interest by eliminating costly long distance charges for your customers.
Other features of "Live Web-Callback"
· With ClienTEL Plus, you can select to stay open for live calls 24 hours a day, 7 days per week.
· Select regions from which you will accept live calls
· You designate your own call routes - customers speak to the right person every time
· You can change your callback number or call acceptance hours
· No costly hardware or software is required
For complete details follow this link:
Computer Telephony and Web Integration
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