Use this form to supply us with detailed information so that we can respond to your request for Telemarketing Services.
Please send information on the following:
What kind of Telemarketing Service do you need?
Date you would like service to begin?
What functions will you need the Telemarketing Customer Service Reps to perform? (check all that apply)
24 hours / 7 days Service
Web site Operator Assisted Services
Market Research Surveys
Event, Seminar, Class Registration
If Other, please specify:
If you require Outbound Telemarketing Service, how many people will you need called?
Type of Business, including Product Line
How will the calls be directed to
Variable Call Forwarding
Remote Call Forwarding
Will use Local # from ClienTEL Plus
Will use Toll-Free # provided
Another type of phone connection
Will you be using a Toll-Free Number?
Yes - ClienTEL Plus to provide
Yes - Use our own number
No, Not at this time
Should ClienTEL Plus accept COLLECT calls?
What words should we use to answer the phone? (60 character limit)
Please list your Office Hours:
If you require Inbound Telemarketing Services, how many calls do you expect to receive?
What types of information are we expected to try to obtain from the caller?
Please remember that this list should be kept to an absolute MINIMUM, in order to control your costs for responding to telephone / Internet calls
Credit Card # and Expiration Date
Other -- Please specify:
What types of credit cards do you accept?
If you are looking for Order Entry Service, how will you want orders delivered?
FAX every day at (specific time)
FAX Mon to Fri at (specific time)
FAX Mon to Sat at (specific time
EMAIL Daily to (specific address)
EMAIL on Receipt to (specific address)
PC Pick-up via BBS
Time(s) or other Detail:
Is a Directory required?
A Directory is generally required if the list of Products exceeds TEN. A Directory may incur a setup or monthly maintenance charge*.
YES - Updated 4 or more times per month
YES - Updated 2 to 3 times per month
YES - Updated Monthly
YES - Updated Bi-monthly
YES - Updates Quarterly
YES - Updated Less than 4 times per year
Please note that your list of products must be submitted at least several days in advance of your commencement of service. Product information should include a UNIQUE Product Number, Description of the item, Cost, Tax Rates, Shipping and Handling charges. If products come in different sizes, colors, packaging combinations or other variables, each combination represents a DIFFERENT product number.
Please list ALL Provinces / States for which we will need to calculate sales taxes, including the percentage for each.
If Order Taking, how will SHIPPING charges Be calculated?
No Shipping Charges (included with item cost)
As a Fixed Percentage of the Total Sale
According to a Chart Based on the Total Sales Value
Flat Rate Regardless of the Total Sale Size
Please explain Shipping Charge details:
Will you require Mail RECEIVING Service?
If YES, how shall we process Mail which is received?
Mail Daily using envelopes & postage provided
Mail Weekly using envelopes & postage provided
We will pick up
PERSONNEL ROSTER INFORMATION
Please list up to three individuals who can answer questions regarding this account, or respond to Emergency inquiries. Please list these individuals in the order in which they should be contacted in an emergency. Include area codes and any extensions.
Person Number 1
Person Number 2
Person Number 3