Telemarketing and You
..."every business with a telephone is conducting inbound telemarketing whenever a
Telemarketing has two sides. At ClienTEL Plus, we specialize in both inbound and outbound
ClienTEL Plus is equipped to provide telemarketing around the clock. Because the business
world operates 24 hours a day, you need to be able to respond to your customers
whenever needed. Their demands for information, requests for order placement, and
so forth must be fielded immediately at the time of their call.
For many businesses, maximizing their ability to deal with customers and prospects, 24 hours a
day, every day, is impossible. We know that just being able to offer effective inbound services
during regular business hours is often difficult for offices, especially when they do not have
enough staff to handle the added traffic and follow-up often required during peak periods.
We offer a logical solution. Use ClienTEL Plus as your inbound or outbound telemarketing
service. We have a team of professionally trained operators, working at special computer
consoles that have access to all your detailed information. When a caller responds to an
ad, promotion, visits your website or simply needs more information, the computer screen automatically prompts our operator with your company's custom information. ClienTEL Plus can thus function as a
dedicated member of your company team.
ClienTEL Plus is fully equipped with inbound Order Entry software to satisfy most complex
order needs. We can customize a tailored order form for our attendants to complete on
every call, or we can access your in-house order applications
on your company website.
ClienTEL Plus is willing to work with you to develop database reports that meet your needs.
Our order entry software is very flexible and enables us to generate reports in a user-friendly
format to ensure that we continue to meet your changing requirements.
Our experience has shown that the more we can learn about your application and your
individual need for data from the start, the easier the application is to design and
implement successfully. We spend the time necessary on the front end to learn about your
business, establish your needs and develop a cost effective solution.
The benefits that we have been able to achieve for our clients utilizing our in house
applications include significant cost savings. Several of our clients have been able
to reduce their need for staffing and were able to re-assign their
personnel to other tasks.
"Call Now! Operators are standing by to take your order!" When you make that promise,
you had better keep it. Our trained operators are readily available at any time,
with all the information they need right at their fingertips. An 1-800/888 Response number for a TV or magazine advertisement is a direct link with the success of the product or service being
offered. The fact that your customers can place orders from a catalog over the telephone or on your website 24 hours a day directly increases the sales potential. We can help you put together a comprehensive program to execute efficient processing of those orders in a cost-effective manner.
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